At home clients must present proof of vaccination upon arrival of the massage therapist, please see refund policy at the bottom of this page. 

 We take the safety of our clients and therapist very seriously. For that reason, we will be following the safety protocols outlined below. Please read carefully. 

PROOF OF VACCINATION REQUIRED
Proof of vaccination is required upon arrival to the studio. If you are unable to provide proof of vaccination, then we cannot provide the service.

MASKS ARE REQUIRED REGARDLESS OF VACCINATION STATUS
Massage customers must wear a mask for the duration of the massage.

Face masks with an exhalation valve are not allowed. These masks only protect the person wearing them because the valve is one way.

We will provide masks at the door for everyone who needs one.

Massage therapists will wear a mask and face shield or goggles for the duration of the massage.

REMOVE SHOES AT THE DOOR
This is a shoeless studio. Please remove your shoes upon entering the studio.

NO WALK-IN APPOINTMENTS
Services will be provided by appointment only.

CONTACTLESS PAYMENT
All appointments must be booked online prior to your appointment. We no longer accept payments at the time of appointment.

KEEP A SOCIAL DISTANCE
Please stand 6 feet from other people when entering the building, and navigating the hallways.

DISINFECTING BETWEEN ALL APPOINTMENTS
We are practicing social distancing in our scheduling, with extra time between appointments in order to thoroughly disinfect and air out the room by opening the windows fully. 

HEPA FILTER 
A high power HEPA air filter will be running during the entire session. 

Refund policy:

IN STUDIO APPOINTMENTS
If you are unable to wear a mask or you refuse to wear a mask, then we cannot provide the service, and we will provide a full refund for any prepaid services. 

AT HOME VISITS:
If you are unable to provide proof of vaccination upon arrival of your massage therapist, then we cannot provide the service, and you will not receive a refund. 

If you have any questions, please reach out to us: flatironmassage910@gmail.com